Our policy is valid for 30 calendar days from the date of the delivery. If you would like to return the product for a refund during this period, you may do so provided the conditions below have been met. Please note that if the period of 30 days has lapsed, we can’t, unfortunately, offer you a refund.
Refund requirements
The following criteria must be met to qualify for a refund:
Product is defective
Product is not as described
Product must be unused
Product must not be damaged
To ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue a refund.
Proof of purchase
To complete your refund, we require a receipt, purchase order or other proof of purchase. Please note that without the aforementioned proof of purchase, we will not issue a refund.
Shipping items
Meadow Ecomm LLC 7272
Mecomm Diet,
2052 S. Bundy Dr. PMB 1100 W,
Please follow these instructions when completing a return or exchange:
Place items in a box with email confirmation/RMA# or original receipt and a note detailing your preference for either exchange or refunds. We cannot process an exchange or refund unless you provide return tracking information. Note: If the customer is within their 30 days the customer can return their item(s) for a full refund.
Mail your package to:
2726 NV 72nd Ave Miami, FL 33122, USA
Refunds
Refunds will be issued to the credit card used during your purchase, or in the form of store credit. Refunds cannot be issued to an alternative credit card, account, or payment method. Once we have received your returned item(s), we will inspect them and process your exchange or refund request within 48 hours.
Unfortunately, we cannot give refunds for used or altered items. It should be noted that we cannot refund shipping fees except in cases of shipping errors.
If you have any questions, feel free to reach us any time at support@mecommdiet.com
You will be responsible for paying for the shipping costs concerning the items that you wish to return. We will not refund the shipping costs.
You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject a refund.
Contacting us
If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below:
Address:
Meadow Ecomm LLC 7272
Mecomm Diet,
2052 S. Bundy Dr. PMB 1100 W,
Phone No.: +1-251-810-8646
Email: support@mecommdiet.com